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7 Weekends

Until Utopia of the Seas

We are proud to introduce Utopia of the Seas, debuting in 2024.

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Royal Caribbean University

Welcome to the Royal Caribbean Training hub! With our help, you will be an expert with the most up-to-date knowledge and skills in no time. Learn more and sell more by enrolling in our Royal Caribbean University (RCU) educational platform – where you can register for our live webcasts hosted by the Royal Sales Training Team and special guests and complete easy-to-digest courses and modules.

Vicki Freed, 

CTC Senior Vice President Sales
and Trade Support & Service

Vicki's Coffee Talks

We want to help you learn to sell more – with live webcasts hosted by the Royal Sales Training Team and Coffee Talks hosted by Vicki Freed. You can register for upcoming webcasts today or check out the latest to boost your Royal Caribbean knowledge. To view on-demand replays, simply log into RCU and click the “Webcasts” dedicated page.

Royal Caribbean University Updates

  • The 2023 Royal Caribbean University Final Exam is now available. Complete or recertify your Master of Adventure degree today!

  • All Star Challenge #4 is now available. This completes the 2023 All Star Challenge series. Complete them all today to be eligible to win a free cruise!

  • A new Icon of the Seas course - Iconic Entertainment – has been added to the Icon of the Seas page.

  • A brand-new Utopia of the Seas course has been added to RCU! Check it out today!

  • Review the newly updated Loyal To You Always course in the Master level.”

  • A new Adventure for the Ages course, a new Refresh & Refuel family dining course, and a new Surfside course, "Full on Family Fun," have been added to the Icon of the Seas page.

  • Two new Icon of the Seas courses - Iconic Bars & Nightlife and Iconic Dining – have been added to the Icon of the Seas page.

  • Explore our new Groups course in the Continuing Education section of RCU.

  • Check out our new Chill Factor course in the Icon of the Seas dedicated page.

Meet the team


Shannae Murray

Manager Sales Training


Stacey Martin

Lead, Sales Training


Jackie Diaz

Specialist, Sales Training

Marissa Olsavsky

Marissa Olsavsky

Specialist, Sales Training

Bianca Bovo

Specialist, Sales Training

Contact the Training Team

For any questions related to RCU, please email
For any webcast-related questions, please email