We have enhanced & extended the Cruise with Confidence policy that provides the reassurance your clients need to stick with us — through the current environment and beyond!
- Now, even more flexibility! Cruise with Confidence has been extended to allow cancellations up to 48-hours prior to sailing in exchange for a 100% Future Cruise Credit on sailings through April 2022 for bookings made on-or-before August 1, 2020!
- NEW! Introducing Lift & Shift for your clients simply wishing to move their existing booking to next year, protecting their original cruise fare & promotion. Simply select a qualifying sailing in the future, give us a call, and we’ll handle the rest!
- NEW! Book on-or-before August 1, 2020 and take advantage of our best price guarantee up to 48-hours prior to sailing, ensuring that your clients are getting the best deal!
To request refunds on your client’s behalf, please access the NEW “Cruise With Confidence” form hosted on CruisingPower.com under “Brand Programs & News” and complete the requested information.
For guests scheduled to sail on or before September 1, 2020, the “Cruise with Confidence” program allows individual guests and guests in non-contracted groups booked on Royal Caribbean International, Celebrity Cruises, Azamara and SIlversea (RCCL) to cancel up to 48 hours prior to the vacation start date. Vacation start date includes any pre-hotel or Cruisetour packages booked through RCCL. The “Cruise with Confidence” program does not apply to bookings made by residents of mainland China, Hong Kong, and Macau. If the guest opts for the “Cruise with Confidence” program, and cancels his/her cruise, a Future Cruise Credit (FCC) will be issued for the cruise fare amounts paid to the cruise line. The FCC is non-transferrable and may not be redeemed for cash. The FCC certificate’s value may be applied toward the cruise fare due on a new booking, and new future sail date, on the brand originally purchased. All bookings are subject to availability at the time of the request. Any booking made using the FCC must be used for a sailing that commences on or before December 31, 2021. If not used on or before December 31, 2021, the certificate will automatically expire and have no value. Restrictions may apply on stateroom category and applicable pricing and promotions. Guest will remain responsible for paying the applicable deposit amounts, taxes/fees, port expenses and gratuities for the new booking. Program does not apply to chartered sailings. RCCL reserves the right to correct any errors, inaccuracies or omissions at any time without prior notice or liability. Offer can be withdrawn without notice. ©2020 Royal Caribbean Cruises Ltd. Ships’ registry: Bahamas.